Frequently Asked Questions

I see any changement after the configuration.

This issue can be caused by several things, different actions can resolve the situation :

  • Your theme must include the "wp_body_open" hook located just after the <body> tag.
  • Verify that you have saved your settings.
  • Clear the cache of browser.
  • Clear your browsing data.
  • Disable your caching plugins.
Do you provide customer support?

Having support for your purchased item means that we will be available to you to iron out any potential issues you have in using the item.

The item support period

The item includes support for one year from the purchase date.

Are updates and bug fixes included in the cost of the item?

You have access to the upadtes for one year from the purchase date. Then you will need to rebuy a licence.
Regardless of whether you have support or not:

  • When we release an update, it will be available for you to download for free
  • You can report bugs
  • You can expect us to keep the item in good working order, working as described and protected against major security issues
How does this plugin work?

The plugin adds new features directly in your website. By adding HTML, CSS & JS content on website, you can create animation during the page changement. Please check out our documentation page for more info on all the features.

On how many websites can I use the plugin?

Our plugin can be used on an unlimited amount of websites.